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SMS Terms & Conditions

Last updated: June 25, 2026

The messaging program

Remedy Automation LLC sends text messages on behalf of the small service businesses (such as plumbers, HVAC, and electricians) that use our AI phone-receptionist service. There are two kinds of messages:

We collect SMS consent two ways, and we record each one. Both are shown here so they can be verified.

1. Business owners — opt in at signup, in-app

When a business signs up for Remedy Automation, before the dashboard unlocks they must read and actively check a consent box that includes SMS consent. The acceptance is recorded with the user, timestamp, agreement version, and IP address. This is the exact screen and the box a business owner checks:

Remedy Automation onboarding consent screen showing the SMS opt-in checkbox a business owner must check before the dashboard unlocks.
The onboarding consent screen. The checkbox reads, in full: “I have read and agree to the Customer Agreement, Terms of Service, and Privacy Policy. I consent to receive recurring operational SMS from Remedy Automation about my own account — new lead and booking alerts — at the mobile number I provide. Message frequency varies (typically 1–3 messages per lead or appointment). Message and data rates may apply. Reply STOP to opt out, HELP for help. I also confirm I have the consent needed to contact the people my assistant will call, text, or record.”

2. Callers — verbal opt-in on a recorded call

When the AI receptionist books an appointment for a caller, it asks, word for word: “Would you like a text confirmation of your appointment?” A confirmation text is sent only if the caller explicitly says yes, and the opt-in is logged with the caller’s number, date and time, and the call recording.

Because Remedy Automation is a phone-based service, consent is collected on the call and in-app at signup as shown above — not through a public web form. Consent is never a condition of any purchase, and we send transactional messages only (no marketing).

Message frequency

Message frequency varies. Messages are transactional — typically about one to three messages per appointment or lead.

Cost

Message and data rates may apply. Remedy Automation does not charge you for these messages, but your mobile carrier’s standard message and data rates may apply.

Getting help

For help, reply HELP to any message, or email bryan@remedyautomation.com.

Opting out

You can cancel text messages at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and then stop sending you texts. To start receiving messages again, opt in again on a call (customers) or contact us (business owners).

Carriers

Carriers (including, for example, AT&T, T-Mobile, and Verizon) are not liable for delayed or undelivered messages.

Privacy

We handle your information as described in our Privacy Policy. We do not sell your information, and we do not share mobile opt-in information or phone numbers with third parties or affiliates for their own marketing or promotional purposes.

Contact

Remedy Automation LLC
Cape Coral, Florida, USA
Email: bryan@remedyautomation.com

© 2026 Remedy Automation LLC · Cape Coral, Florida